The technical lead coordinates the technical aspects of your implementation, including hardware, processes and decisions, technical testing, and the project plan.
Ensuring that technical requirements and tasks are understood, clearly communicated, and executed on time
Updating technical and interface project plans, technical trackers, and other work plans
Participating in core project leadership discussions and decisions
Acting as a liaison between the technical team and the application team
Ensuring that technical staffing levels are maintained and training and certification requirements are met
Maintaining close communication with the Epic technical coordinator, technical manager, and system representatives
Coordinating production and non-production hardware and software support for your Epic infrastructure including servers, network, storage, backup, operating systems, virtualization platforms, and desktop devices
Tracking technical integration issues and coordinating issue resolution
Ensuring that the systems teams provides routine system monitoring and that issues are mitigated
Leading infrastructure capacity planning and monitoring activities
Assessing and procuring Caché and third party licenses as needed
Working with application and technical teams and project and organization leadership to develop, document, and test downtime and recovery processes
This role is ideally filled by someone who is organized, a strong communicator, strong in project management, and has a technical background with a general understanding of the technical infrastructure and staff, including servers, storage, network, and desktop support teams.
Training and certification
Understanding of Epic Implementation requirements. Experience in the technical implementation of different Epic implementations.
Bachelors in Science required. At least 3 years involvement in Epic implementations or operational history in a complex healthcare organization.
CHRISTUS HEALTH is an international Catholic, faith-based, not-for-profit health system comprised of almost more than 600 services and facilities, including more than 60 hospitals and long-term care facilities, 350 clinics and outpatient centers, and dozens of other health ministries and ventures. CHRISTUS operates in 6 U.S. states, Colombia, Chile and 6 states in Mexico. To support our health care ministry, CHRISTUS Health employs approximately 45,000 Associates and has more than 15,000 physicians on medical staffs who provide care and support for patients. CHRISTUS Health is listed among the top ten largest Catholic health systems in the United States.