The Director of Training and Education directs Satellite's educational programs to ensure staff competency at all Satellite Healthcare centers so employees can provide quality care to our patients.
About Satellite Healthcare
Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry’s leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization.
Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives.
The Director of Training and Education directs Satellite's educational programs to ensure staff competency at all Satellite Healthcare centers so employees can provide quality care to our patients. The Director of Training and Education is a key contributor to clinical excellence by developing staff in dialysis.
The Director of Education leads the educational department and directs the teaching of all levels of patient care staff. The Director supervises the staff education team.The Director will oversee the management of training and education team members in designated locations, as needed.
The Director of Training & Education will work with the Vice President of Training & Education to organize and facilitate the training and competency programs utilized within the Clinical Education Department. This will include, but is not limited to, development of training programs, checklists, and staff competency exams, as well as provision of ongoing continuing education programs.
Provides and leads program vision and goals, management, guidance, and support for the educational needs of Satellite Healthcare direct care staff; includes designing, testing, orientation and support for new dialysis employees.
Provides educational curriculum for clinical staff training to meet needs for quality outcomes and regulatory and State requirements
Integrates the training of SPIN clinical applications within clinical education programs
Regularly assess staff training and development and measures effectiveness of training
Identify and respond to feedback processes of the educational programs
Participate in conferences, seminars, and other events to ensure corporate development of leading-edge programs that reflect current and future trends in the health care arena
Define core competencies for clinical staff and management; create tools and guidelines for evaluation
Provides resources to support new clinical education initiatives
Partners with Human Resources to mentor and advise Clinical Managers at new hire orientation and through ongoing management development programs
Defines the continuum of services that reflects all options for dialysis therapies; ensures that all patient care staff are knowledgeable about the various options for dialysis therapies; create opportunity for collaboration and learning among all staff
Provides internal and external leadership activities for professional development of educators
Partners with Medical Affairs to lead and direct clinical initiatives and quality targets; provide input to Project Manager when planning implementation of clinical initiatives; provide guidance and support to Clinical Manager to implement clinical initiatives and achieve clinical targets.
Develop educational curriculum for clinical staff training to meet needs for quality outcomes and to meet regulatory and State requirements
Orchestrate and integrate training and development programs for new clinical sites
Serve as a consultant to management in program development and enhancement of dialysis staff
Use staff development as a tool to enhance staff retention and clinical recognition (e.g. clinical ladder)
Assist with the orientation and support of nurses in conjunction with company transitions and acquisitions
Support direct reports' career growth
Maintain open lines of communication with the operation team and provides support with education for identified quality issues
The essential functions listed are not a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned. All employees must work in accordance with Satellite’s I-CARE Standards. Employees must abide by all Satellite’s standards of patient care, patient’s rights and ethical treatment, and adhere to safety and quality programs.
Knowledge, Skills & Abilities: • Able to develop and initiate public presentations/classes
• Able to lead projects over multiple disciplines
• Provides excellent customer service as part of a collaborative team
• Strong planning and organizational management skills
• Demonstrates leadership skills
• Able to read, write, speak, understand and satisfactorily communicate with others in English
Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships.
What You Will Gain
Relationships: You will work directly with a multi-disciplinary team who are just as passionate as you about making a difference in others’ lives. You will also work alongside leaders who believe leading means serving; they support you in providing care that is unsurpassed in our industry.
Impact: The care you provide will enable our patients to live a better life that meets their needs holistically.
Growth: A Satellite career offers a lot of challenges, but also the support and leadership to learn and grow from each one. Here, the paths you find for fulfilling your aspirations don’t need to be linear if that’s your choice. With everything Satellite is doing to be a force for progress in the industry, you have many options before you.
Five years of management experience; Experience in adult education preferred; Ten (10) years nephrology nursing experience, hemodialysis and home therapies experience preferred Education:
Bachelor's degree in Nursing from an accredited school of nursing; Master's degree in Health Services or Nursing Education preferred
License/Certification(s): Current California Registered Nurse (RN) license (or within 6 months of hire); CNN credential preferred;
Satellite Healthcare, Inc. is an equal opportunity employer. Satellite Healthcare, Inc. does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.
Satellite Healthcare – Improving the Lives of Patients with Chronic Kidney Disease (CKD)In 1973, Norman S. Coplon, M.D. began Satellite Healthcare with the objective of improving the quality of life of his dialysis patients. Dr. Coplon established Satellite Healthcare as a not-for-profit, community benefit organization, which allows us to focus primarily on patients. Four decades later, Satellite Healthcare has shaped CKD healthcare in our industry, and continues to elevate the standards of patient care and innovation. Today, we provide a range of expert services to patients with chronic kidney disease (CKD). Satellite strives to individualize each patient's care to help him or her enjoy their life to the fullest. Satellite Dialysis — We operate 40 high-quality, state-of-the-art, patient-friendly dialysis centers that meet the long-term clinical needs of more than 4,000 CKD patients. Satellite WellBound — With more than 20 centers in place, we focus on personalized training and support for patients performing dialysis at home. In addition, WellBound provides a robust complement of pre-dialysis patient wellness education programs that can help prevent or slow the progression o...f early stage CKD. At each of our centers, we put our patients first by providing: Compassionate care with a personalized touch Wellness education to empower longer, healthier lives - Best clinical practices resulting in outcomes that consistently exceed industry performance standards - Opportunities for nephrologists to focus on their patients in comfortable, state-of-the-art environments. In addition to patient care, our clinical research division works on finding medical breakthroughs for CKD patients by conducting both internal and external research. For more information, contact Info@SatelliteHealth.com.