This position is located in the Joliet Outpatient Clinic aligned with Edward Hines Jr. VA Hospital. The primary purpose of this position is to provide direct patient care activities, indirect patient care activities and related supportive services under the general guidance and direction of a Registered Nurse. This role requires the individual to demonstrate keen powers of observation, perception, and judgment; show initiative and pay meticulous attention to details. The Health Care Technician provides a diverse range of clinical services supportive to the delivery of quality patient care. The position combines duties that provide assistance to licensed nursing personnel and other medical technician duties (i.e. phlebotomy, EKG, respiratory care, activity-oriented exercises, and nutrition assistance.) Under the general guidance and supervision of registered nurses, the Health Care Technician carries out specific-direct and indirect patient care assignments and supportive functions to assist in providing total patient care services. Major duties include: Clinical Support: Establishes helpful relationships with patients and others; interacts in a courteous manner; explains patient care provided. Provides emotional support, friendly assistance, sympathetic understanding and encouragement to patients/families. Contributes to patient's well-being by providing assistance with personal hygiene, bowel/bladder care, physical comfort and a clean and safe environment. Provides appropriate support to patients in meeting their nutritional needs by clearing overbed tables, placing meal trays/nourishments within easy reach, preparing food/beverages, obtaining additional items, feeding patients, recording intake and clearing trays. Adds prescribed nourishment to existing continuous tube feeding setup. Performs, reports and records measurements, such as vital signs, intake and output, pulse. oximetry, glucose finger stick and other parameters. Identifies obvious patient problems, symptoms, behavioral changes and deviations from normal in a timely manner to the appropriate Registered Nurse. Collects urine, stool sputum, and blood specimens by phlebotomy using appropriate procedures. Accurately labels all specimens and delivers to laboratory as indicated. Provides selected respiratory care, such as incentive breathing exercises, turn, deep breath and cough, oxygen therapy, monitoring of MDI self-administration and oral/ pharyngeal suctioning under the direction of the RN and/ or respiratory therapist. Applies appropriate principles of body mechanics and patient safety in assisting patients with movement, positioning, ambulation, and transportation. Provides activity orient exercises under direction of the RN and/ or rehabilitation therapist. Assists nurses/physicians with diagnostic and therapeutic procedures performed on the unit. Safely transports patients to off unit appointments. Applies principles of infection control when performing direct and indirect patient care assignments. Assists in emergency situations and initiates CPR when indicated. Records care given and objective/subjective patient observations on appropriate medical record forms. Provides care based on physical, psychosocial, educational, safety, and related criteria, appropriate to the age of the patients served in his/her assigned area (i.e., adult and geriatric patient population). Reinforces patient health teaching related to self-care. Administrative Support and Coordination: Correctly and safely uses equipment and supplies. Cleans and returns equipment to appropriate location and reports needs for equipment repair to the appropriate person. Maintains a safe, clean, and orderly work environment through routine maintenance activities such as ordering and stocking equipment and supplies; cleaning equipment and patient care areas; providing proper containment/ disposal of discarded materials; reporting maintenance and security problems to appropriate personnel. Contributes to creating a work climate that encourages positive staff morale, motivation, and commitment for all who participate in the care of patients. Answers telephone and call lights courteously, and relays messages in a timely fashion. Follows policies and procedures to ensure safety for patients, staff and self. Identifies and immediately reports safety hazards to supervisors. Seeks guidance/clarification of instructions from appropriate individuals as needed. Completes patient care assignments within reasonable period and keeps Registered Nurse informed. Completes annual mandatory reviews, participates in continuing education at unit/service level, identifies personal learning needs/goals with supervision. Provides instruction to others on correct performance of defined tasks/procedures. Work Schedule: Monday-Friday, 8:00 am- 4:30 pm, including rotating weekends and holidays Virtual: This is not a virtual position. Position Description/PD#: Health Care Technician/PD21231A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.