Duke University Hospital is consistently rated as one of the best in the United States and is known around the world for its outstanding care and groundbreaking research. Duke University Hospital has 957 inpatient beds and offers comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center; a major surgery suite containing 51 operating rooms; an endo-surgery center; an Ambulatory Surgery Center with nine operating rooms and an extensive diagnostic and interventional radiology area. In fiscal year 2018, Duke University Hospital admitted 42,916 patients and had 1,085,740 outpatient visits in fiscal year 2017.
U.S News & World Report named Duke University Hospital #1 in North Carolina and #1 in the Raleigh-Durham area in 2018-19.
Duke University Hospital is ranked in the top 20 nationally for seven adult specialties, including cardiology and heart surgery, nephrology, ophthalmology, orthopedics, pulmonology, rheumatology, and urology.
In addition to its hospitals, Duke Health has an extensive, geographically dispersed network of outpatient facilities that include primary care offices, urgent care centers, multi-specialty clinics and outpatient surgery centers.
LOCATION: DURHAM, NC 27710
General Description of the Job Class Perform a variety of activities related to the transportation of patients, specimens and equipment. Greet and assist patients and visitors at hospital and clinics as directed.
Duties and Responsibilities of this Level
Transport patients to and from clinical, ancillary and support areas via wheelchair, stretcher or van service as requested to include transport of patients with oxygen tanks, intravenous pumps, drips and special equipment.
Assist clinical personnel in transferring patients to and from beds, wheelchairs or stretcher as requested. Assist people in and out of vehicles and escort or transport them to and from hospital lobby: carry
luggage, open doors and obtain messenger service for the transportation of people to other hospital locations.
Approach, greet and offer assistance and direction to customers entering the hospital.
Assist in the loading and unloading of patients onto ambulances and vans during periods of PRT non-service. Collect specimens, orders, requisitions and equipment and deliver items to appropriate destinations.
Assist in maintaining order and cleanliness in hospital lobby and entrance.
Assist nursing staff with removal of expired bodies from units and transport to morgue.
Participates in the training of new employees.
Ensure patient is properly identified before transporting.
Ensure equipment is clean and working properly.
May transport to the OR, assist in room turnover and confirm OR packet is signed
Confirm method of transport and special needs.
Attend educational programs as directed.
Perform other related duties incidental to the work described herein
Required Qualifications at this Level
Education Work requires the ability to follow and provide instructions to the public generally equivalent to a high school education.
Experience No experience required.
Preferred: some healthcare; some secondary education.
Degrees, Licensure, and/or Certification BCLS certification must be maintained/completed by the end of the orientation period.
A valid North Carolina driver's license may also be required.
Knowledge, Skills, and Abilities
Requires good verbal communication skills to interact with patient, families' doctors and clinical staff.
Ability to follow oral andwritten instructions.
Requires much walking, lifting and physical exertion.
Operation of machines and equipment.
Ability to lift, push or pull 100-200 pounds.
Requires full range of motion.
The ability to transport patients to various hospital locations is also required.
Distinguishing Characteristics of this Level N/A
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
As a world-class academic and health care system, Duke Health strives to transform medicine and health locally and globally through innovative scientific research, rapid translation of breakthrough discoveries, educating future clinical and scientific leaders, advocating and practicing evidence-based medicine to improve community health, and leading efforts to eliminate health inequalities.